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California Uber & Lyft Passenger Injury Lawyer

Hurt while riding in an Uber or Lyft? This page is for injured passengers.

You were the passenger, not the person controlling either vehicle. We investigate which driver and which insurance company may be responsible.

Call (888) 979-7979Free consultation

✓ No attorney’s fee unless we recover for you; case costs are explained in your written fee agreement

The rideshare injury practice of

Law Offices of Burg & Brock

A Professional Law Corporation. Personal injury only, California only. Founding attorney admitted 1996.

✓ Passenger claims, not driver claims
✓ Seven California offices
✓ Free, confidential case review

Cameron Yadidi Brock, founding attorney at the Law Offices of Burg & Brock
Cameron Yadidi Brock · Founding Attorney, Law Offices of Burg & Brock
California State Bar #183112 · Admitted 1996
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Can I Make a Claim If I Was Injured as an Uber or Lyft Passenger?

In most cases, yes.

As a passenger you were not driving either vehicle, so fault for the collision sits with someone else. That is the strongest position anyone involved in a rideshare crash can be in.

What has to be worked out is which driver caused it, which policies were in force at that moment, and what your injuries and losses actually are. Those answers decide the claim, not the headline number on any insurance policy.

What needs to be determined

  • Which driver caused the crash?
  • Which policies apply?
  • Was another driver uninsured?
  • Were multiple parties responsible?
  • What injuries and losses resulted?

Who Pays When an Uber or Lyft Passenger Is Injured?

It depends on who caused the collision. These are the three situations we see.

1

The Uber or Lyft driver caused the crash

You were on an active trip, so the rideshare company’s commercial liability coverage is generally the policy in play. Your claim is against the driver who was carrying you, and it is handled through that coverage rather than by suing your own driver personally in most cases.

2

Another driver caused the crash

The claim runs against that motorist and their insurer. If their limits are too low to cover your injuries, additional coverage available on the trip may need to be examined as well.

3

More than one driver may be responsible

Both drivers can share fault, and California allows responsibility to be apportioned between them. As the passenger you do not have to pick a side. Every potentially responsible party and every applicable policy should be identified.

Why Passenger Claims Work Differently

Active passenger trip

With a passenger in the vehicle, the trip is generally already in Period 3, which carries the same $1 million primary liability coverage as Period 2, plus uninsured and underinsured motorist coverage.

You were not driving

Liability normally focuses on the drivers and other responsible parties. Your own conduct is rarely the issue.

Multiple policies

Rideshare coverage, a third party’s insurance and potentially applicable uninsured or underinsured motorist coverage can all be in scope.

Multiple claimants

Other passengers and occupants may be making claims against the same available coverage at the same time.

How Insurance Works When You Are a Rideshare Passenger

Your position

Passenger in the vehicle, on an active trip

Generally Period 3, which carries the same $1 million liability requirement as Period 2, plus uninsured and underinsured motorist coverage.

If the rideshare driver caused the crash

California requires transportation network companies to carry $1 million in primary commercial liability coverage during a passenger trip. That is the policy limit available to respond to claims. It is not a figure any passenger is entitled to, and it is not what a claim is worth. What you recover depends on your injuries, your losses and the evidence.

If another driver caused the crash

The claim runs first against that motorist’s own liability insurance. Where their limits are not enough to cover the harm, uninsured or underinsured motorist coverage may need to be examined, subject to the platform, the policy and the law in effect on the date of the crash.

Coverage limits can change. The policy and the law in effect on the date of your accident are what matter, not a figure quoted on a website. Liability coverage and uninsured motorist coverage are also different things and should not be treated as the same pot of money.

What If the Other Driver Is Uninsured or Underinsured?

It is a common and frustrating situation, and it does not automatically end the claim. Whether uninsured or underinsured motorist coverage applies depends on the platform, the policy and the circumstances, and it should be investigated rather than assumed either way.

No insurance at all

The at-fault motorist carries nothing. Applicable uninsured motorist coverage should be identified and examined.

Not enough insurance

Their limits do not cover the harm caused. Underinsured motorist coverage may become relevant.

Hit-and-run

The driver left the scene. These are treated differently again, and prompt reporting matters.

Unknown driver

Nobody has identified the vehicle. Evidence gathered early is often what makes the difference.

Can I Sue Uber or Lyft Directly?

This one gets answered too simply on most websites, in both directions. The honest answer is that the rideshare company’s insurance may respond to your claim without that automatically making the platform itself legally liable for the collision. Those are two different questions, and only the first one is usually what a passenger needs.

Who can be held responsible depends on the facts. It may be:

The rideshare driver
Another motorist
More than one driver
An employer or business
A vehicle owner
A vehicle or component manufacturer
A government entity responsible for the roadway
Another responsible party the facts identify

What Compensation May Be Available to an Injured Passenger?

Where another party is legally responsible, an injured passenger may potentially seek compensation for losses such as these. What applies, and what any of it is worth, depends entirely on the facts of the case.

Medical expenses

Treatment already received.

Future medical care

Care the injury will still require.

Lost income

Time you could not work, even as a passenger.

Reduced earning capacity

Where the injury limits future earning.

Pain and suffering

Non-economic harm from the injury.

Physical impairment

Lasting limitation caused by the crash.

Emotional harm

Psychological effects the evidence supports.

Other supported losses

Anything else the evidence establishes.

Injuries We See in Rideshare Passenger Cases

Back-seat passengers are often struck without warning and without the bracing a driver instinctively does. That produces its own pattern of injuries.

Brain injury Spinal injury Neck and back injury Fractures Orthopedic injury Internal injury Burns Catastrophic injury Wrongful death

Severity drives almost everything else in a claim: the treatment, the losses, the time it takes and the coverage that has to be found.

Evidence a Rideshare Passenger Should Preserve

Save your trip receipt. It establishes the driver, the vehicle, the timing and the fact that an active rideshare trip was under way. As a passenger it is the single most useful document you hold, and it lives in an app you may not control forever.

From your rideshare app

  • ✓Trip receipt
  • ✓The driver’s name
  • ✓The vehicle
  • ✓The licence plate
  • ✓Pickup and destination
  • ✓Trip time
  • ✓Trip ID
  • ✓Platform messages

From the crash scene

  • ✓Photographs of the vehicles
  • ✓The roadway and conditions
  • ✓Witness names and contacts
  • ✓Police information
  • ✓Visible injuries
  • ✓The other drivers involved

After the crash

  • ✓Medical records
  • ✓Medical bills
  • ✓Insurer communications
  • ✓Uber or Lyft communications
  • ✓Wage records
  • ✓Out-of-pocket expenses

What Should I Do After Being Injured as a Passenger?

01

Get medical care

Be examined even if you feel able to walk away.

02

Document the crash

Photograph vehicles and the road, if you can do so safely.

03

Save your ride information

Screenshot the trip before it disappears into your history.

04

Get driver and witness details

Both drivers, and anyone who saw it happen.

05

Obtain police information

The report number and the responding agency.

06

Report through the platform

Use the Uber or Lyft in-app reporting process.

07

Keep insurance communications

Every letter, email and call note, from every insurer.

08

Document your losses

Bills, wage records and out-of-pocket costs as they arise.

09

Be careful with early settlement

A first offer usually arrives before anyone knows what the injury will cost.

10

Consider legal advice

Particularly before signing anything or giving a recorded statement.

Should I Give a Statement to Uber, Lyft or an Insurance Company?

Someone will contact you, often quickly. That is normal and it is not sinister. Adjusters have a job to do and most do it professionally. What matters is that you know what is happening before you answer.

Before giving a statement, it is reasonable to establish:

  • Who is asking
  • Who they represent, and which party’s interests that serves
  • What they want the information for
  • Whether the call is being recorded
  • What any authorisation or release you are asked to sign actually covers

A broad medical authorisation, in particular, can grant access to records well beyond the crash. Reading it before signing is not obstruction, it is ordinary care.

How Burg & Brock Handles a Passenger Injury Claim

UberLawyer.com is the dedicated rideshare injury practice of the Law Offices of Burg & Brock. This is the work a passenger claim actually involves.

01

Confirm the ride

Establish the trip, the driver, the vehicle and the platform status at impact.

02

Investigate the crash

Scene, vehicles, road, reports and available footage.

03

Determine liability

Which driver, or which combination of parties, caused it.

04

Identify every policy

Rideshare, third-party and any applicable uninsured or underinsured coverage.

05

Document injuries

Records, imaging, treatment and prognosis.

06

Document financial losses

Bills, wages, out-of-pocket costs and future care.

07

Handle insurance communications

So you are not negotiating with adjusters while recovering.

08

Litigate when necessary

If an appropriate resolution cannot be reached.

How Long Do I Have to Make a Passenger Injury Claim?

2 YEARS*

General limitation period

*Many California personal injury lawsuits are subject to a two-year limitation period. That is the general rule, not a guarantee that your claim has exactly two years.

Shorter and different deadlines apply in some situations, and claims involving a government entity are the clearest example: those can require formal notice within a matter of months, not years.

Insurance policies can also impose their own notice requirements, separate from the statute of limitations.

How Much Is an Uber or Lyft Passenger Injury Case Worth?

There is no calculator that answers this honestly. What a case is worth turns on the following, and they interact.

Injury severity
Treatment required
Future care
Lost earnings
Permanent effects
Available insurance
Number of claimants
Liability and fault
Strength of evidence
Whether litigation is needed

The Attorney Behind Our Rideshare Injury Content

Cameron Yadidi Brock, founding attorney at the Law Offices of Burg & Brock

Cameron Yadidi Brock

Founding Attorney, Law Offices of Burg & Brock
California State Bar #183112 · Admitted 1996

Cameron founded the firm and has practised California personal injury law since 1996. His work covers serious motor-vehicle collisions, catastrophic injury, wrongful death and commercial transportation matters, which is the ground rideshare passenger claims sit on.

View attorney profileVerify State Bar licence

Frequently Asked Questions About Uber and Lyft Passenger Injuries

Do I have a claim if the Uber driver caused the crash?

Generally yes. You were a passenger on an active trip, and the rideshare commercial liability coverage is normally the policy that responds. You are not usually suing your own driver personally.

What if another driver caused my Uber accident?

Your claim runs against that motorist and their insurer. If their limits are insufficient, other coverage available on the trip may need to be examined.

Does Uber’s $1 million insurance mean my case is worth $1 million?

No. That figure is the liability policy limit available to respond to claims during a passenger trip. It is not what any individual claim is worth, and it is not a sum a passenger is entitled to. Value depends on injuries, losses and evidence.

Does a passenger have to prove which driver caused the crash?

Liability does have to be established, but as the passenger you are not the one whose driving is in question. Determining fault between the drivers is part of the investigation, and it is not your burden to pick between them.

What if both drivers blame each other?

That is common and it does not stall a passenger claim the way people fear. California allows fault to be apportioned between drivers, and a claim can proceed against more than one party while that is resolved.

What if the at-fault driver has no insurance?

Applicable uninsured or underinsured motorist coverage should be identified and investigated. Whether it applies depends on the platform, the policy and the circumstances of the crash.

Can I make a claim if someone else booked the Uber or Lyft?

Being injured as a passenger is what matters, not whose account or phone booked the ride. Do tell your attorney who booked it, because the trip record sits in that person’s app.

What if I was injured getting into or out of the Uber?

It can still be a claim, and these cases turn closely on the specific facts: where the vehicle stopped, what happened, and what the platform status was at that moment. Worth reviewing rather than assuming either way.

Can I recover lost wages even though I was a passenger?

Yes, where another party is responsible. Lost income is a recoverable loss regardless of whether you were driving, and it is proven with wage records and medical work restrictions.

Will my case go to trial?

Most personal injury claims resolve without a trial. Some do not, and a claim should be prepared properly from the start rather than on the assumption that it will settle.

How much does it cost to speak with an Uber accident lawyer?

The consultation is free. The firm works on a contingency fee basis, so there is no attorney’s fee unless there is a recovery. Case costs and expenses are explained in your written fee agreement.

Free consultation

Talk to a California Uber or Lyft Passenger Injury Lawyer

You were the passenger. Working out which driver was responsible, and which insurance answers for it, is our job rather than yours.

No attorney’s fee unless we recover compensation for you. Case costs and expenses are explained in your written fee agreement. UberLawyer.com is the rideshare injury practice of the Law Offices of Burg & Brock, A Professional Law Corporation.

Call (888) 979-7979Free case review

Attorney Advertising. This page provides general information and is not legal advice. Reading this page or contacting the Law Offices of Burg & Brock through UberLawyer.com does not by itself create an attorney-client relationship. Every case is different and depends on its own facts and applicable law.

Responsible law firm: Law Offices of Burg & Brock, A Professional Law Corporation. UberLawyer.com is the firm’s dedicated rideshare injury practice, not a separate law firm. California State Bar #183112. Prior results do not guarantee a similar outcome.

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Cameron Yadidi Brock

Reviewed by

Cameron Yadidi Brock

Founding Attorney, Law Offices of Burg & Brock

California State Bar #183112 · Admitted 1996 · Western State University College of Law